1. About Nordic Homestyling
The company is based in Stockholm. The company's postal address is Råsundavägen 13. If you wish to get in touch with us, send an email to email@example.com with your case and your contact information and we will contact you shortly.
You order by paying the invoice that is sent to you after agreement on the scope of the project. Your order is binding and we are at the same time bound to complete the order.
Our normal delivery times are 1-3 days. Should delays in delivery occur (without us notifying you of a longer delivery time), please contact us at e-mail address: firstname.lastname@example.org.
All prices in the store are stated in US dollars and all prices include 25% VAT. We reserve the right to change prices due to price changes from suppliers, incorrect printing in the price list and errors in prices due to incorrect information and reserve the right to adjust the price.
5. Right of withdrawal
According to the Swedish Consumer Agency's guidelines on the right of withdrawal, the right of withdrawal does not apply to our service, as we provide goods that are specially manufactured according to the consumer's instructions or that have a clear personal touch. Read more at the Swedish Consumer Agency - when the right of withdrawal does not apply.
If you are not completely satisfied with the result, you have the opportunity to request a free audit, which means that we do a rework based on your instructions. The revision can apply to individual images or the entire order. The instructions must clearly indicate the desired changes and must be announced within three days from the delivery date.
7. Limitation of liability
We take no responsibility for indirect damages that may occur due to the product. We do not accept responsibility for delays / errors due to circumstances beyond the company's control (Force Majeure). These circumstances can be, for example, labor dispute, fire, war, government decision, reduced or no delivery from supplier. Furthermore, no responsibility is taken for any changes to products / product properties that have been changed by the respective supplier and other factors beyond our control.
8. Information about Cookies
According to the Electronic Information Act, visitors to a website must, for privacy purposes, be informed that cookies are used. The information in the cookie can be used to follow a user's browsing. A cookie is a small text file that the website you are visiting requests to be saved on your computer to provide access to various functions. You can set your browser to automatically deny cookies. More information can be found on the Swedish Post and Telecom Agency's website.
9. Personal data
By shopping at Nordic Homestyling, you accept our data protection policy and our processing of your personal data. We protect your privacy and do not collect more information than necessary to process your order. We never sell or pass on your information to third parties without legal basis.
Nordic Homestyling is responsible for the processing of personal data that you have provided to us as a customer. Your personal data is processed by us to be able to handle your order and in those times when you have requested newsletters or promotional offers - to be able to adapt the marketing to your individual needs.
The information below is a summary of how we store and process your data in accordance with the Data Protection Regulation (GDPR).
9.1 What is personal data?
A personal data is all information that can be directly or indirectly attributed to a natural person.
9.2 What information do we store?
In order to be able to handle your order and answer questions related to your order (customer service), we store your first and last name, address, telephone number, e-mail address, IP address and purchase history.
Your information is stored as long as we have a legal basis to process your information, for example to fulfill the agreement between us or to comply with a legal obligation under, for example, the Accounting Act.
9.3 Legal basis
In connection with a purchase, your personal data is processed to complete the agreement with you.
Marketing, promotions and similar mailings take place with your consent.
9.4 What information is shared and for what purpose?
9.4.1 Payment provider
When making a purchase, information is shared with our payment provider. What is stored is first name, last name, address, e-mail address and telephone number. If you choose to pay by invoice, the personal identity number of the payment provider is also saved. The information is saved in order to complete the purchase and to protect the parties against fraud.
The payment providers (payment services) we use are: Stripe.
9.5 The right of access
You have the right to receive extracts from all information available about you with us. Excerpts are delivered electronically in a readable format.
You have the right to ask us to update incorrect information or supplement information that is incomplete.
9.7 The right to be forgotten
You can request that the information concerning you be deleted at any time. There are few exceptions to the right to deletion, such as whether it should be retained because we must fulfill a legal obligation (for example, according to the Accounting Act).
9.8 Responsible for data protection
Nordic Homestyling is responsible for the storage and processing of personal data in the online store and ensures that the rules are followed.
9.9 How we protect your personal data
We use industry standards such as SSL / TLS and one-way hash algorithms to store, process and communicate sensitive information such as personal data and passwords in a secure way.
10. Changes to the Terms
We reserve the right to make changes to the terms at any time. Changes to the terms will be published online on the website. The changed terms are considered accepted in connection with orders or visits to the website.
11. Dispute and choice of law
In the event that a dispute cannot be resolved in agreement with the company's customer service and the customer, you as a customer can turn to the General Complaints Board, see arn.se. For residents of an EU country other than Sweden, complaints can be submitted online via the European Commission's dispute resolution platform, see http://ec.europa.eu/consumers/odr
In the event of a dispute, we follow decisions from ARN or the corresponding dispute resolution body.
Disputes concerning the interpretation or application of these general terms and conditions shall be interpreted in accordance with Swedish law and policy.